After the global economic crises, the banking industry has been facing hard times all over the world. The competition in the banking industry has immensely increased, therefore the mergers and acquisitions have increased in the recent years. Today, Merrill Lynch is the subdivision of Bank of America and Lehman Brothers is no longer there. In the newspapers, the news of mergers and acquisitions in the banking industry has become a normal thing. Similarly, the huge national bank, Wachovia is taken over by one of the largest banks, Citibank. However, the bank will continue its operations with the same brand name.  

Now what about the people who have their accounts in Wachovia? Should they close their account and get their money bank? Is there money safe? What will happen next? Millions of Americans are asking such questions. Truly speaking there is no need to panic because Wachovia bank will continue serving its customers. Although the bank has been only transferred to Citibank but your money is safe. Basically the deposits of the account holders of are insured by Federal Deposit Insurance Corporation which is an arm of the federal government and each account of the bank is insured up to $100,000. 

Wachovia has been always providing the reliable and quality services to its customers. The best and the most appealing and reliable service of the bank is Wachovia online banking. According to Keynote System’s “Keynote Customer Experience and Service Level Rankings", the bank has been placed in the top place for the customer satisfaction which it has been providing through its services. People usually ask the reason that after the acquisition of the Wachovia bank, why it is still as popular as it used to be before the acquisition. The answer is very straightforward. Basically the services of Wachovia bank are easily accessible and there are many programs offered by the bank for which the customers navigate and willing to sacrifice the other services offered by other banks. 

You money in Wachovia bank are safe because the bank provides you all information online. You can use the online services of the bank and collect information about the money in your account, deposits, withdrawal, your recent transactions and other information. Instead of physically visiting the bank, you can get the customer service help online. On the website of the company there is a hyperlink of “Contact us”. You can put and query and you will get the response very quickly. In addition, you can also use the toll free number of the bank to ask any question. If the bank was performing very well then what is the reason for this acquisition. As told before that the competition in the banking industry of the United States has immensely increased therefore, to discourage this competition the smaller banks have been acquired by the larger banks. This is not only letting the banks to offer more innovative services to the bank but it has been also enhancing the profitability of the banks. Therefore, Wachovia bank is providing you reliable and quality services. You will find the name of Wachovia bank in the top banks of the United States. 

In conclusion, the criticisms made by the people after the mergers and acquisitions are not always correct. Wachovia bank has showed it through its performance therefore, your money will be always in the safe hands if you get services of Wachovia bank.